What does IT support do and what to expect from IT Support London?

Have you ever wondered about what IT support is and what are their duties and roles then this post is for you. In this post, you will learn all the basics of the IT support role so that you know what you will be paying for while opting for the services of IT support London.

What is IT support?

IT Support is an IT expert who supervises and maintains an organisation's computer systems and networks. IT Technical Support provides employees with technical assistance and support.

What services do they offer?

Although this role includes many services here are some of the most important ones:

·    They offer technical support for both software and hardware.

·    They resolve issues for employees over the phone, in person, or digitally.

·    They find bugs and make improvement requests.

·    They help to install, configure, and keep updating hardware and software as needed.

·    They develop and maintain online databases and website tips and tricks solutions.

·    They provide basic online and instructional training for company products.

·    They help to resolve technical issues as quickly as possible by utilising company resources.

What are the skills that you need to be in your IT support  London? 

·    Outstanding customer service abilities

·    Excellent troubleshooting and skills in critical thinking

·    Knowledge of Windows 10, Polycom, Cisco WebEx, Mac OS, and Microsoft Office 365 is required.

Why Network and security?

Network & security is the best when it comes to IT support London because we have all it takes to be the best. From updated technologies to excellent staff we provide it all.

Contact us today to learn more and opt for the best IT support London.